Abu Wildan Mustafa and Irmayanti Hasan (2026) “Digital Payment Usefulness and Trustworthiness as Drivers of Customer Stickiness: The Mediating Role of Customer Experience in Intercity Bus Services”, QOSIM : Jurnal Pendidikan Sosial & Humaniora, 4(2), pp. 192–205. doi: 10.61104/jq.v4i2.5530.