Bilkis, A., Yusran, H. L., Rapilau, & Hamid. (2026). The Influence of Delivery Service Quality on Customer Satisfaction: (A Case Study of Shopee Express). Al-Zayn : Jurnal Ilmu Sosial & Hukum, 4(1), 548–557. https://doi.org/10.61104/alz.v4i1.3122